Frequently Asked Questions
Everything you need to know about shopping at Thesarojinibazaar.com
How do I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'My Orders' section on our website.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
How long does shipping take?
Standard shipping typically takes 3-5 business days for metro cities and 5-7 business days for the rest of India, depending on your location.
Are the products genuine and high quality?
Absolutely. At The Sarojini Bazaar, we curate only high-quality fashion pieces and perform a multi-step quality check before any item is dispatched to ensure you receive the best.
Can I cancel my order?
You can cancel your order within 24 hours of placement or before it has been dispatched, whichever is earlier. Once shipped, the order cannot be cancelled.